Introduction
Rosemary Heights Seniors Village is located at 15240-34th Avenue in Surrey, within the Rosemary Heights neighborhood. The area is known for its quiet residential atmosphere, with nearby parks including the lush Nicomekl Riverfront Park and the expansive South Surrey Athletic Park, offering green spaces for residents and visitors alike.
The facility opened in 2008 and is operated by Retirement Concepts, a for-profit organization. It provides long-term care services under the Community Care and Assisted Living Act.
Rosemary Heights Seniors Village is co-located with an assisted living residence, allowing for a continuum of care within the same campus.
The average wait time for admission to the facility is approximately three months.
Contracted Services
Professional nursing services, non-regulated care services such as care aides, housekeeping, and building maintenance are provided through contracted services.
Food services at Rosemary Heights Seniors Village are managed by an outside contractor, and all meals are prepared and cooked on-site.
Beds
The facility has a total of 90 beds, of which 85 are publicly funded, and 5 are private beds. In terms of room configuration, 96% of the rooms are single occupancy, while 2% are double occupancy.
Resident Fees
Monthly service fees for cable, telephone, and internet are not included in the resident package. Residents or their families must arrange these services independently. No additional extra fees were reported.
Licensing & Incidents
There were two licensing complaints filed at Rosemary Heights Seniors Village, with no substantiated complaints.
The facility reported 23 expected deaths, 9 falls with injury, and 8 cases of unexpected illness. There was also one instance of aggressive behavior and one case of other injuries. Families and caregivers can monitor these issues by maintaining active communication with the facility’s management and participating in care reviews when available.
Rosemary Heights Seniors Village underwent four inspections, resulting in eight licensing infractions. These included infractions related to physical facility, equipment, and furnishings (2 incidents), staffing (2 incidents), and hygiene and communicable disease control (2 incidents). Families and caregivers should stay vigilant by attending meetings and monitoring inspection results to ensure continued care quality.
Resident Profile & Quality Indicators
The average age of residents at Rosemary Heights Seniors Village is 85 years, with 68% of the population being female. Approximately 58% of residents are 85 years or older. The average length of stay is just under two and a half years.
About 21% of residents are diagnosed with depression, with nearly 48% receiving depression medication. Approximately 13% of residents are taking antipsychotic drugs without a diagnosis of psychosis, and 13% have exhibited physically abusive behavior. Families may want to remain involved in the care planning process to ensure emotional and psychological needs are met.
Approximately 70% of residents have dementia, and 30% have severe cognitive impairment, which may require specialized care approaches. Families should be aware of the cognitive needs of their loved ones and ensure care plans address these issues.
About 33% of residents take nine or more medications, and 7% had experienced falls in the last 30 days. There were no reported worsened pressure ulcers. These indicators suggest that medical management is a significant part of resident care.
Approximately 49% of residents use wheelchairs, and about 23% of residents are dependent on assistance for daily living activities. Physical therapy and regular movement routines may help maintain mobility and reduce complications such as pressure ulcers.
Vaccination Coverage
Vaccination coverage for influenza was not reported at the facility level. However, 84% of residents were vaccinated for COVID-19. Data for influenza vaccination coverage among healthcare workers was also not available.