Introduction
Peace Portal Seniors Village is located at 15441 – 16th Avenue in Surrey, within the Crescent Heights neighborhood. This area is near White Rock and Crescent Beach, offering scenic ocean views and access to nearby parks such as Peace Arch Park and Crescent Park, providing ample green space for outdoor visits and leisurely walks.
The facility opened in 1986 and is operated by Retirement Concepts, a for-profit organization. Peace Portal Seniors Village provides long-term care services regulated under the Community Care and Assisted Living Act.
Peace Portal Seniors Village is not co-located with an assisted living residence.
The average wait time for admission to the facility is approximately two months.
Contracted Services
Contracted services are utilized for professional nursing services and non-regulated services such as care aides. Housekeeping and building maintenance are also provided through contracted services.
Food services at Peace Portal Seniors Village are managed by an outside contractor, with all meals prepared and cooked on-site.
Beds
The facility has a total of 84 beds, of which 57 are publicly funded. In terms of room configuration, 83% of the rooms are single occupancy, while 8% are double occupancy.
Resident Fees
Monthly service fees for cable, telephone, and internet are not included in the resident package. Residents or their families must arrange these services independently. No additional extra fees were reported.
Licensing & Incidents
There were no licensing complaints filed at Peace Portal Seniors Village, and there were no substantiated complaints.
The facility reported 28 expected deaths, 19 cases of unexpected illness, and 4 falls with injury. There was one incident of other injury, and one case of other clinical issues. Families and caregivers can monitor these issues by staying engaged with facility staff and reviewing available incident reports.
Peace Portal Seniors Village underwent one inspection, which resulted in four licensing infractions. These included staffing (3 incidents) and policies and procedures (1 incident). Families and caregivers should remain informed of the facility’s inspection outcomes and participate in care discussions to ensure ongoing attention to regulatory compliance.
Resident Profile & Quality Indicators
The average age of residents at Peace Portal Seniors Village is 86 years, with 61% of the population being female. Approximately 61% of residents are 85 years or older. The average length of stay is just under one year.
About 16% of residents are diagnosed with depression, with nearly 40% receiving depression medication. Approximately 12% of residents are taking antipsychotic drugs without a diagnosis of psychosis, and 6% have exhibited physically abusive behavior. Families should work with facility staff to monitor the emotional well-being and medication management of their loved ones.
Approximately 53% of residents have dementia, and 12% have severe cognitive impairment, including severe dementia. Families should ensure care plans are tailored to address cognitive decline and provide appropriate mental health support.
About 49% of residents take nine or more medications, and 1% had four or more emergency room visits. These figures suggest that medical management is a critical aspect of care, and families should regularly review their loved ones’ medication needs.
Approximately 56% of residents use wheelchairs, and about 29% of residents are dependent on assistance for daily living activities. About 3% of residents experienced worsened pressure ulcers. Families and caregivers may wish to discuss strategies for maintaining mobility and preventing complications such as ulcers.
Falls occurred in 4% of residents in the last 30 days, and 2% of residents were subject to daily physical restraints. Families should stay informed about falls prevention strategies and ask about restraint use policies to ensure the safety and dignity of their loved ones.
Vaccination Coverage
The percentage of residents vaccinated for COVID-19 at Peace Portal Seniors Village is 91%. Data on influenza vaccination coverage for residents and healthcare workers was not available.
Families and caregivers can utilize this information to remain vigilant in monitoring the care their loved ones receive, ensuring that vaccination policies and health safety standards are upheld at the facility.