Introduction
Normanna Rest Home is located at 7725-4th Street in Burnaby. It is situated within a residential area, with access to nearby parks, including Robert Burnaby Park, offering serene green spaces for outdoor visits and family gatherings. The neighborhood is a quiet and well-established part of Burnaby.
Normanna Rest Home was opened in 2000 and is operated by the Norwegian Old People’s Home Association, a not-for-profit organization. It is licensed under the Community Care & Assisted Living Act and provides long-term care services.
Normanna Rest Home is not co-located with an assisted living residence, which means it focuses solely on long-term care.
The average wait time for admission to Normanna Rest Home is approximately two months.
Contracted Services
Professional nursing services, non-regulated services such as care aides, housekeeping, and building maintenance at Normanna Rest Home are provided through contracted services.
Food services are managed by an outside contractor, and all meals are prepared and cooked on-site. This arrangement allows for daily control of meal quality and dietary requirements, with meals being tailored to resident needs.
Beds
Normanna Rest Home has a total of 100 beds, all of which are publicly funded. Normanna Rest Home offers a room configuration with 90% of rooms being single-occupancy and 5% being double-occupancy.
Resident Fees
Normanna Rest Home does not include monthly services for cable, telephone, or internet in its resident fees. These services would need to be arranged independently by residents or their families.
There are additional fees for drugs, specialty services, and transportation not otherwise covered.
Licensing & Incidents
In the most recent reporting period, Normanna Rest Home received no licensing complaints, and therefore, no substantiated complaints were recorded.
Regarding incidents, Normanna Rest Home reported 27 expected deaths, nine cases of unexpected illness, and five falls with injury. These incidents reflect ongoing health management and safety measures in place for residents.
Normanna Rest Home was found to have one licensing infraction during its latest inspection, related to staffing. Families and caregivers are encouraged to engage with the Resident and Family Councils, as well as communicate regularly with staff to stay informed about care quality and to ensure any issues are promptly addressed.
Resident Profile & Quality Indicators
The average age of the residents at Normanna Rest Home is 86 years, with 88% of the population being female. Approximately 67% of the residents are 85 years or older, and 4% are younger than 65. The average length of stay is about three years.
Around 30% of the residents are diagnosed with depression, and 50% receive medication for this condition. Approximately 22% of residents take antipsychotic drugs without a diagnosis of psychosis, and 14% of residents display physically abusive behavior, requiring careful management of mental health and behavioral issues.
A significant portion of residents—71%—have dementia, with 24% experiencing severe cognitive impairment. This suggests a focus on managing dementia-related care needs within Normanna Rest Home.
Approximately 28% of residents take nine or more medications, and data on residents with four or more emergency room visits is not available for this period.
Around 64% of residents use wheelchairs, and 33% are dependent on assistance for activities of daily living. Less than 1% of residents have developed worsened pressure ulcers, highlighting the care in managing residents’ mobility and skin health.
Approximately 12% of residents experienced falls within the last 30 days, and 5% were subject to daily physical restraints, suggesting that fall prevention and careful use of restraints are areas of ongoing attention.
Vaccination Coverage
Normanna Rest Home reports that 94% of residents have been vaccinated for influenza, while 92% have been vaccinated for COVID-19. Among health care workers, 86% have been vaccinated for influenza.