Introduction
Nicola Lodge is located at 2240 Hawkins Street, Port Coquitlam, in a vibrant suburban area. The facility is nestled within a growing neighborhood, offering residents access to nearby parks such as Blakeburn Lagoons Park, which features serene walking trails and natural ponds.
The facility opened in 2016 and is operated by Sienna Senior Living Inc., a for-profit organization.
Nicola Lodge is not co-located with an assisted living residence.
The average wait time for admission is approximately three months.
Contracted Services
The facility does not use contracted services for professional nursing or non-regulated care aide services.
Food services at Nicola Lodge are provided by the operator, with meals prepared and cooked on-site, ensuring fresh food is available daily for residents.
Housekeeping and building maintenance services are managed internally, without the use of contracted providers.
Beds
Nicola Lodge has a total of 230 beds, of which 212 are publicly funded. The room configuration includes 220 single-occupancy rooms and 5 double-occupancy rooms.
Resident Fees
Cable, telephone, and internet services are not included in the monthly fees. Residents may need to make independent arrangements for these services through external providers. There are no additional indicated extra fees.
Licensing & Incidents
Nicola Lodge reported three licensing complaints, none of which were substantiated.
The facility recorded 97 incidents of unexpected illness, 57 expected deaths, and 22 falls with injury. Other incidents included three cases of abuse or neglect, three cases of missing or wandering persons, and five cases of aggressive behavior. Two incidents of other injury were also noted. Families and caregivers may consider these figures when discussing care and safety protocols with staff.
Nicola Lodge underwent four inspections, which identified five licensing infractions. The infractions included issues related to staffing (three counts) and physical facility, equipment, and furnishings (one count). Families and caregivers may wish to monitor the facility’s response to these infractions through resident or family council meetings.
Resident Profile & Quality Indicators
The average age of residents at Nicola Lodge is 82 years, with 60% of the population being female. Forty-eight percent of residents are 85 years or older, and the average length of stay is approximately 2.4 years.
Eighteen percent of residents are diagnosed with depression, and 44% receive depression medication. Twelve percent of residents take antipsychotic drugs without a diagnosis of psychosis, and 9% exhibit physically abusive behavior. These figures highlight the importance of mental health and behavioral care at the facility.
Fifty-eight percent of residents have dementia, while 26% have severe cognitive impairment, including severe dementia. This underscores the need for specialized cognitive care.
Forty-eight percent of residents take nine or more medications, and 2% have had four or more emergency room visits in the past year. Sixty percent of residents use wheelchairs, and 18% are dependent on assistance with activities of daily living. Two percent of residents experienced worsened pressure ulcers.
Sixteen percent of residents had falls in the last 30 days, while 6% are subjected to daily physical restraints. Families may wish to focus on fall prevention and mobility improvements when discussing care plans with staff.
Vaccination Coverage
Ninety percent of residents at Nicola Lodge have been vaccinated for COVID-19. Data for influenza vaccination coverage among residents and healthcare workers at the facility was not available, though provincial averages show 87.5% for residents and 39.1% for healthcare workers.