Introduction
The Residence at Morgan Heights is located at 15955 27th Avenue in Surrey, situated in the Morgan Heights neighborhood. The surrounding area includes nearby parks such as Sunnyside Acres Urban Forest and Morgan Heights Park, providing green spaces for residents and visitors to enjoy.
The facility opened in 2009 and is operated by Morgan Heights Care Ltd., a for-profit organization offering long-term care services.
The Residence at Morgan Heights is co-located with an assisted living residence, providing a continuum of care for those who may need different levels of support.
The average wait time for admission to the facility is approximately three months.
Contracted Services
The Residence at Morgan Heights uses contracted services for professional nursing, non-regulated services, and housekeeping. Building maintenance is also provided through contracted services. Food services are managed by an outside contractor, with all food prepared and cooked on-site.
Beds
The facility has a total of 116 beds, with 90 publicly funded and 26 private beds. The room configuration includes 93% single-occupancy rooms and 7% double-occupancy rooms.
Resident Fees
Monthly services for cable, telephone, and internet are not included, and residents or families must arrange for these services independently. There are no additional extra fees specified by the facility.
Licensing & Incidents
The Residence at Morgan Heights had one licensing complaint in the previous year, which was substantiated.
In terms of incidents, the facility reported 43 expected deaths, 18 cases of unexpected illness, and 5 falls with injury. One case of aggressive behavior was also recorded. Monitoring for health-related incidents is essential for maintaining the safety and well-being of the residents.
The facility underwent two inspections during the reporting period, during which five licensing infractions were found. These infractions included two related to physical facility and furnishings, two regarding nutrition and food services, and one involving policies and procedures. Families and caregivers should stay engaged with the facility, attending family council meetings and maintaining open communication with care staff to ensure all standards are met.
Resident Profile & Quality Indicators
The average age of the population at The Residence at Morgan Heights is 85 years, with 65% of residents being female. Approximately 57% of residents are 85 years or older, and 2% are younger than 65. The average length of stay is approximately 2.9 years.
Seventeen percent of residents are diagnosed with depression, and 47% receive depression medication. About 37% of residents take antipsychotic drugs without a diagnosis of psychosis, and 11% exhibit physically abusive behavior. These figures reflect the need for ongoing support for mental health and behavior management.
Eighty-four percent of residents have dementia, and 13% have severe cognitive impairment, including severe dementia. The high percentage of cognitive impairment highlights the importance of specialized dementia care services.
Thirty-eight percent of residents are taking nine or more medications, and less than 1% have had four or more emergency room visits, underscoring the medical complexity of the resident population.
Fifty-four percent of residents use wheelchairs, and 21% are dependent on assistance for activities of daily living. Less than 1% of residents experienced worsened pressure ulcers, highlighting the need for ongoing care and attention to prevent mobility-related complications.
Six percent of residents experienced falls in the last 30 days, and no residents were subject to daily physical restraints, indicating a focus on minimizing restraint use.
Vaccination Coverage
Ninety percent of residents at The Residence at Morgan Heights are vaccinated for influenza, while 84% are vaccinated for COVID-19. Among health care workers, 94% are vaccinated for influenza.