Introduction
Inglewood Care Centre is located at 725 Inglewood Avenue in the West Vancouver neighborhood, within the city of West Vancouver. The facility is situated near scenic green spaces, including the nearby Memorial Park and Ambleside Park, offering residents and visitors easy access to outdoor recreational areas and ocean views.
The facility opened in 1979 and is operated by Baptist Housing Society, a not-for-profit organization.
Inglewood Care Centre is not co-located with an assisted living residence.
The average wait time for admission to the facility is approximately three months.
Contracted Services
Contracted services are used for non-regulated services such as care aides, and for licensed practical nurses (LPNs). Professional nursing services provided by registered nurses (RNs) are not contracted out. Housekeeping services are contracted, while building maintenance is not outsourced.
Food services at Inglewood Care Centre are provided by an external contractor, and meals are prepared and cooked on-site. This arrangement allows for fresh meals tailored to the facility’s needs.
Beds
The facility has a total of 230 beds, all of which are publicly funded.
In terms of room configuration, 85% of the rooms (196 rooms) are single occupancy, while 7% (17 rooms) are double occupancy.
Resident Fees
Cable, telephone, and internet services are not included in the monthly resident fees. Residents may need to make independent arrangements to access these services.
Additional fees include a charge for clothing labeling services.
Licensing & Incidents
Inglewood Care Centre received two licensing complaints, both of which were substantiated.
Regarding incidents, the facility recorded 80 cases of unexpected illness, 38 falls with injury, 27 expected deaths, 10 incidents of abuse or neglect, and eight other injuries. These numbers suggest a focus on areas such as illness management, fall prevention, and the overall safety of residents.
There were 48 licensing infractions identified at the facility. The most significant categories included care and supervision (12 infractions), records and reporting (10 infractions), and staffing (seven infractions). Families and caregivers may consider engaging with the Resident and Family Councils, as well as maintaining active communication with the facility’s staff, to monitor and address ongoing care concerns.
Resident Profile & Quality Indicators
The average age of the resident population at Inglewood Care Centre is 86 years, with 72% of residents being female. Approximately 65% of residents are aged 85 or older, and the average length of stay is three years.
About 27% of residents have been diagnosed with depression, and 57% of the residents are receiving depression medication. Thirty-five percent of residents are taking antipsychotic drugs without a diagnosis of psychosis, while 10% of residents exhibit physically abusive behavior. This data highlights the prevalence of mental health issues and the importance of managing medication and behavior effectively.
Sixty percent of residents have dementia, with 31% experiencing severe cognitive impairment, including severe dementia. This underscores the need for specialized care for those with cognitive impairments.
Fifty percent of residents take nine or more medications, while 2% have visited the emergency room four or more times. These figures reflect the high level of medical care required by the resident population.
Approximately 49% of residents use wheelchairs, and 39% are dependent on assistance for activities of daily living. Additionally, 2% of residents have experienced a worsened pressure ulcer, signaling the need for consistent skin care monitoring.
Fifteen percent of residents have experienced a fall within the last 30 days, and 2% of residents are subjected to daily physical restraints, emphasizing the need for continued focus on fall prevention and restraint management.
Vaccination Coverage
At Inglewood Care Centre, 79% of residents are vaccinated for influenza, and 84% are vaccinated for COVID-19.
Among health care workers, 43% are vaccinated for influenza.