Introduction
Haro Park Centre, located at 1233 Haro Street in Vancouver, is nestled in the vibrant West End neighbourhood. The area is known for its proximity to Stanley Park and English Bay, offering residents access to picturesque parks, beaches, and a variety of shops and restaurants.
Opened in 1980, Haro Park Centre is operated by the Haro Park Centre Society, a not-for-profit organization providing long-term care services under the Community Care & Assisted Living Act.
The centre is co-located with an assisted living residence, allowing for a continuum of care within the same complex.
As of December 2023, the average wait time for admission is approximately two months.
Contracted Services
Professional nursing services and non-regulated services are not provided through external contracts.
Food services are managed by the operator, with meals prepared and cooked on-site. This arrangement allows for direct oversight of meal quality and the ability to cater to residents’ dietary needs within Haro Park Centre.
Housekeeping services and building maintenance are provided internally, ensuring that these services are closely aligned with Haro Park Centre’s standards and protocols.
Beds
Haro Park Centre comprises a total of 154 beds, all of which are publicly funded.
All accommodations are single occupancy rooms, accounting for 100% of the room configuration, with no double occupancy rooms available.
Resident Fees
Telephone monthly service is included in the resident fees, while cable and internet services are not included. Residents may need to arrange and cover the costs of cable and internet services independently, potentially exploring personal plans or facility-recommended providers.
No additional extra fees have been indicated by Haro Park Centre.
Licensing & Incidents
In the 2022/23 period, Haro Park Centre received two licensing complaints, none of which were substantiated.
The most frequent incidents reported were expected death (31), unexpected illness (18), falls with injury or adverse event (7), disease outbreak or occurrence (2), aggressive behaviour (4), other injury (2), missing or wandering person (1), and other service delivery issues (2). These incidents reflect common challenges in long-term care settings due to the health conditions of the resident population.
Licensing infractions included care and supervision (9), policies and procedures (4), and one infraction each in physical facility, equipment and furnishings (1), medication (1), hygiene and communicable disease control (1), and records and reporting (1). These infractions indicate areas where Haro Park Centre may focus on enhancing compliance with regulatory standards.
Resident Profile & Quality Indicators
The average age of residents is 84 years, with 72.4% being female and 50.9% aged 85 years or older. The average length of stay is approximately 2.3 years.
30.7% of residents have been diagnosed with depression, and 59.5% are receiving depression medication. Additionally, 44.0% are taking antipsychotic drugs without a diagnosis of psychosis, and 11.7% have exhibited physically abusive behaviour. These figures suggest a need for comprehensive mental health support and behavioural management within Haro Park Centre.
Residents with dementia, ranging from mild to severe, constitute 73.6% of the population, with 25.4% experiencing severe cognitive impairment, including severe dementia. This indicates a significant portion of residents requiring specialized cognitive care and support.
45.3% of residents are taking nine or more medications, and 0.5% have had four or more emergency room visits. The high percentage of residents on multiple medications may reflect complex health conditions that necessitate careful pharmaceutical management.
45.1% of residents use a wheelchair, 26.9% are dependent in activities of daily living, and 2.1% have a worsened pressure ulcer. These statistics highlight the need for mobility assistance and diligent care to prevent and manage skin-related issues.
14.7% of residents experienced falls in the last 30 days, and 6.9% have daily physical restraints. The incidence of falls and use of restraints may indicate the need for enhanced safety measures and monitoring to prevent accidents.
Vaccination Coverage
76.5% of residents have been vaccinated for influenza, and 81.0% for COVID-19.
32.4% of health care workers have been vaccinated for influenza.