Stirling Heights (200 Stirling MacGregor Drive, Cambridge) is now operated by Extendicare, a for-profit operator of long-term care homes in Canada. There are approximately 110 beds in private, semi-private and shared rooms.
Stirling Heights is formerly operated by Revera.
Inspection Reports for Stirling Heights
Our research team carefully reviewed and summarized inspection reports for Stirling Heights. You can read the original copies of the reports in the Government of Ontario website.
🔍 August 2023: Inspection
During the course of this inspection, the inspector(s) made relevant observations, reviewed records and conducted interviews, as applicable. There were no findings of non-compliance.
🔍 February 2023: Proactive Compliance Inspection
The inspection for Stirling Heights, led by Tracey Delisle and Betty Jean Hendricken focused on Infection Prevention and Control, Responsive Behaviours, and Falls Prevention and Management.
- Infection Prevention and Control: The licensee failed to implement the standard issued by the Director with respect to Infection Prevention and Control (IPAC). Specifically, staff did not follow proper procedures for donning and doffing personal protective equipment (PPE) between residents, potentially spreading harmful bacteria or viruses.
- Plan of Care: The licensee did not ensure that resident #001’s plan of care was reviewed and revised according to their high falls risk. The lack of falls prevention and management interventions in the care plan could have resulted in staff being unaware of necessary interventions, putting the resident at risk for injury.
- Transfer Support: The licensee failed to provide clear directions in a resident’s plan of care regarding bed height for transfer support. This discrepancy in interventions could have put the resident at risk of injury.
🔍 September 2022: Critical Incident Inspection
The inspection for Stirling Heights, led by Jessica Bertrand, focused on falls prevention and management, and infection prevention and control (IPAC).
- Implementing Directives by Minister: The staff did not follow recommended guidelines for Personal Protective Equipment (PPE) use when interacting with residents with suspected COVID-19. This non-compliance was in contradiction to the Minister’s Directive and COVID-19 Guidance documents.
- Infection Prevention and Control: The licensee failed to implement standards issued by the Director with respect to IPAC. Specific instances included improper donning and doffing of PPE, and insufficient engineering controls such as the lack of waste receptacles and disinfectant wipes for doffing stations during a COVID-19 outbreak.
- Outbreak Notification: There was a failure in complying with the home’s Outbreak Management Policy, specifically in communicating outbreak status. This included not posting outbreak notification signs at entrances of affected resident home areas, leading to potential risks related to the further spread of infection.
🔍 March 2022: Follow-Up Inspection
During the course of this inspection, Non-Compliances were not issued.
🔍 November 2021: Critical Incident Inspection
During the course of this inspection, Non-Compliances were not issued.
🔍 April 2021: Critical Incident Inspection
The follow-up inspection for Stirling Heights, conducted by Daniela Lupu, reviewed compliance with a previous order related to the plan of care and falls prevention and management.
- Infection Prevention and Control: The licensee failed to ensure that staff participated in the implementation of the home’s IPAC program, specifically in disinfecting eye protection when required. This non-compliance was observed during interactions with residents who were on droplet-contact precautions due to COVID-19 symptoms. On two occasions, staff members did not disinfect their face shields before exiting residents’ rooms, thus increasing the risk of exposure and transmission of viruses and bacteria.
- Directive #3 Compliance (COVID-19 Response): The inspection took place in the context of the COVID-19 emergency declared in Ontario. Long-Term Care Homes were required to implement protective measures for residents and staff. This included wearing eye protection when within two meters of residents on contact and droplet precautions.
- Public Health Guidelines: Public Health Ontario’s signage indicated that staff should disinfect their eye protection if they were within two meters of a resident on these precautions. However, the inspection found that this practice was not consistently followed.
The report concludes with the requirement for a Voluntary Plan of Correction (VPC) to ensure staff compliance with the home’s IPAC program.