Introduction
Eagle Ridge Manor is located at 475 Guildford Way in Port Moody, a residential area surrounded by natural beauty. Residents have access to nearby parks, such as Rocky Point Park, which offers scenic walking trails along Burrard Inlet, as well as picnic areas and recreational facilities.
The facility opened in 1994 and is operated by Fraser Health, a health authority.
Eagle Ridge Manor is not co-located with an assisted living residence.
The average wait time for admission is approximately two months.
Contracted Services
Contracted services are not used for professional nursing or non-regulated care aide services.
Food services are provided by an outside contractor, with meals prepared and cooked on-site.
Housekeeping services are contracted, while building maintenance is managed internally.
Beds
Eagle Ridge Manor has a total of 75 beds, all of which are publicly funded. The room configuration consists of 35 single-occupancy rooms and 15 double-occupancy rooms.
Resident Fees
Monthly services for cable, telephone, and internet are not included in the fees. Residents who require these services must arrange for private contracts with external providers.
There are no additional fees noted.
Licensing & Incidents
The facility reported one licensing complaint during the reporting period, with no substantiated complaints.
Eagle Ridge Manor recorded 23 incidents of unexpected illness, 14 expected deaths, and one unexpected death. No incidents of falls with injury, aggressive behavior, or wandering persons were reported. Families and caregivers should maintain regular communication with staff to understand safety and care protocols at the facility.
The facility underwent five inspections, resulting in six licensing infractions. The infractions included two counts related to care and supervision, two for records and reporting, and one each for physical facility and policies and procedures. Families are encouraged to remain vigilant through family councils and regular engagement with facility leadership.
Resident Profile & Quality Indicators
The average age of residents at Eagle Ridge Manor is 85 years, with 67% of the population being female. Sixty percent of residents are aged 85 years or older, and the average length of stay is approximately 3.4 years.
Twenty-two percent of residents are diagnosed with depression, and 49% are receiving depression medication. Twenty-seven percent of residents take antipsychotic drugs without a diagnosis of psychosis, while 2% exhibit physically abusive behavior. This suggests a focused approach to behavioral management.
Fifty-four percent of residents have dementia, and 14% have severe cognitive impairment. These figures highlight the need for dementia care support within the facility.
Thirty-six percent of residents take nine or more medications, and 4% have had four or more emergency room visits in the past year. Eighty-three percent of residents use wheelchairs, while 66% are dependent on assistance with activities of daily living. One percent of residents experienced worsened pressure ulcers.
One percent of residents had falls in the last 30 days, and 3% were subjected to daily physical restraints. Families should prioritize fall prevention and physical restraint policies in their care discussions.
Vaccination Coverage
Eighty-five percent of residents at Eagle Ridge Manor were vaccinated for COVID-19. Data for influenza vaccination coverage among residents was not available, but 40% of healthcare workers at the facility were vaccinated for influenza.