Introduction
Dufferin Care Centre is located at 1131 Dufferin Street in Coquitlam, within a residential area that offers nearby access to several local parks, including Lafarge Lake Park and Town Centre Park, providing residents and their families with tranquil outdoor spaces.
The facility opened in 1996 and is operated by Retirement Concepts, a for-profit organization under the Hospital Act.
Dufferin Care Centre is not co-located with an assisted living residence.
The average wait time for admission to Dufferin Care Centre is approximately four months.
Contracted Services
Dufferin Care Centre uses contracted services for professional nursing and non-regulated services, including care aides. Additionally, contracted services provide housekeeping and building maintenance.
Food services are managed by an external contractor. However, the information regarding whether the meals are prepared and cooked on-site is not available.
Beds
Dufferin Care Centre has a total of 153 beds, of which 130 are publicly funded.
Room configurations at the facility include 62% single-occupancy rooms and 19% double-occupancy rooms.
Resident Fees
Information on whether cable, telephone, and internet services are included in the resident fees is not provided. Residents or their families may need to explore service options depending on their communication and entertainment preferences.
No extra fees have been reported for services at Dufferin Care Centre.
Licensing & Incidents
The facility has recorded one licensing complaint, which was also substantiated.
Dufferin Care Centre reported several incidents, including 39 expected deaths, 24 cases of unexpected illness, and 14 falls resulting in injury. Additionally, there was one incident of abuse or neglect and one case of a missing or wandering resident. These numbers highlight the importance of continuous monitoring and care practices to address incidents involving falls and adverse events.
There were four licensing infractions at the facility, involving staffing (1), policies and procedures (1), records and reporting (1), and care and supervision (2). Families and caregivers are encouraged to actively monitor the care provided to their loved ones by engaging with staff, attending meetings, and reviewing care plans regularly to ensure that the facility meets the necessary standards.
Resident Profile & Quality Indicators
The average age of residents at Dufferin Care Centre is 86, with 79% of the population being female and 62% over the age of 85. The average length of stay is just over two years.
Approximately 17% of residents have been diagnosed with depression, and 48% receive medication for this condition. Around 19% of residents take antipsychotic medication without a diagnosis of psychosis, while 12% of residents have displayed physically abusive behaviour. These figures highlight the prevalence of mental health and behavioural challenges among residents.
Dementia affects 77% of residents, and 41% experience severe cognitive impairment, including severe dementia. These numbers reflect the significant need for specialized dementia care at the facility.
Nearly 30% of residents take nine or more medications, while 1% have had four or more emergency room visits, indicating the need for thorough medication management and preventive care to minimize hospitalizations.
More than half of the residents (54%) use wheelchairs, and 29% are dependent on assistance for activities of daily living. Additionally, 1% of residents have experienced worsened pressure ulcers, highlighting the need for mobility assistance and skin care management.
In the last 30 days, 11% of residents have experienced falls, and nearly 6% are subject to daily physical restraints, demonstrating the need for fall prevention and careful monitoring of resident mobility.
Vaccination Coverage
Vaccination coverage for COVID-19 among residents is at 89%, while data for influenza vaccination is unavailable.
There is no data available for influenza vaccination coverage among health care workers.