Introduction
Creekstone Care Centre is located at 1526 Oxford Street in North Vancouver, situated in the vibrant Lower Lonsdale neighborhood. The facility is close to Waterfront Park and Moodyville Park, offering residents and visitors access to nearby green spaces.
The facility opened in April 2021 and is operated by Trellis Seniors Services Ltd., a for-profit organization.
Creekstone Care Centre is not co-located with an assisted living residence.
The average wait time for admission to the facility is approximately three months.
Contracted Services
Contracted services are used for professional nursing services, non-regulated services like care aides, and housekeeping services at Creekstone Care Centre. However, plant and building maintenance services are not contracted.
Food services are provided by an outside contractor, with meals prepared and cooked on-site. This allows the facility to maintain control over meal preparation and ensure residents receive freshly prepared meals.
Beds
The facility has a total of 180 beds, all of which are publicly funded.
Room configurations consist entirely of single-occupancy rooms, with no double-occupancy or other shared accommodations.
Resident Fees
Monthly service fees for cable, telephone, and internet are not included in the resident fees. Residents will need to arrange for these services independently if desired. Additional extra fees may include services such as newspaper subscriptions, hearing aids, personal transportation, companion services, laundry services, specialized hygiene products, specialized equipment, foot care, and hairdressing.
Licensing & Incidents
Creekstone Care Centre received four licensing complaints, of which one was substantiated.
Reported incidents include 44 expected deaths, 26 falls with injury, 42 cases of unexpected illness, and five incidents involving aggressive behavior. One disease outbreak was also recorded. These incidents indicate the need for ongoing monitoring of resident health and safety measures within the facility.
The facility reported nine licensing infractions, with four related to policies and procedures, three related to care and supervision, and one related to records and reporting. Families and caregivers should maintain communication with facility staff and participate in family council meetings to stay informed of care practices and ensure ongoing compliance with regulatory standards.
Resident Profile & Quality Indicators
The average age of the resident population at Creekstone Care Centre is 84 years, with 66% of residents being female and 52% aged 85 or older. The average length of stay is approximately 250 days, reflecting the transitional nature of care at this facility.
Approximately 28% of residents have been diagnosed with depression, and 56% are receiving medication for the condition. About 30% of residents take antipsychotic drugs without a diagnosis of psychosis, while 15% display physically abusive behavior. These figures highlight the mental health and behavioral challenges faced by a significant portion of the resident population.
Sixty-nine percent of residents have dementia, and 37% have severe cognitive impairment, including severe dementia. This suggests a focus on caring for individuals with cognitive decline.
Nearly half (48%) of residents are taking nine or more medications, and just over 1% have had four or more emergency room visits, indicating a high level of medical complexity.
Fifty-three percent of residents use a wheelchair, and 23% are dependent on assistance for activities of daily living. Less than 1% of residents experienced worsened pressure ulcers.
Approximately 17% of residents experienced falls within the last 30 days, and 6% are subjected to daily physical restraints. These figures underscore the importance of falls prevention and careful monitoring of restraint use within the facility.
Vaccination Coverage
Eighty-eight percent of residents at Creekstone Care Centre have been vaccinated for influenza, while 86% have received the COVID-19 vaccine.
No data is available regarding the percentage of health care workers vaccinated for influenza at this facility.