Introduction
Central City Lodge, located at 415 West Pender Street in Vancouver, is a long-term care facility situated in the heart of downtown. The neighbourhood is urban, offering residents proximity to various city amenities such as shops, restaurants, and public transportation.
Established in 1993, the facility is operated by the Providence Living Society, a not-for-profit organization dedicated to providing comprehensive care services.
The lodge is co-located with an assisted living residence, offering a continuum of care within the same location.
The average wait time for admission to Central City Lodge is approximately two months.
Contracted Services
Professional nursing services and non-regulated services like care aides are not provided through contracted arrangements at this facility.
Food services are managed by the operator, with all meals prepared and cooked on-site. This arrangement allows Central City Lodge to directly oversee dietary needs and maintain control over meal quality and nutrition.
Housekeeping services and plant/building maintenance are handled internally by Central City Lodge’s staff rather than through external contracts.
Beds
Central City Lodge has a total of 100 beds, all of which are publicly funded.
The room configuration consists of approximately 91% single-occupancy rooms and 9% double-occupancy rooms, offering residents options for private or shared accommodations.
Resident Fees
Monthly resident fees do not include cable, telephone, or internet services. Residents are responsible for arranging and covering the costs of these services, which may require additional planning and expenses to stay connected and entertained.
No additional extra fees are indicated.
Licensing & Incidents
In the 2022/23 period, there were no licensing complaints reported at Central City Lodge.
Reported incidents during this period included unexpected illnesses (41), expected deaths (19), aggressive behaviour (8), falls with injury or adverse events (7), missing or wandering persons (5), disease outbreaks or occurrences (1), other injuries (1), unexpected deaths (1), other clinical incidents (2), and other service delivery incidents (1). These figures reflect the health and safety challenges inherent in long-term care settings.
There were ten licensing infractions noted, categorized under care and supervision (5), policies and procedures (3), medication (1), and staffing (1). These infractions highlight areas where Central City Lodge may focus on improving compliance and operational practices.
Resident Profile & Quality Indicators
The average age of residents is 71 years, with 14.6% being female and 4.2% aged 85 years or older. The average length of stay is approximately 5.7 years.
Approximately 38.6% of residents are diagnosed with depression, and 61.7% are receiving depression medication. Additionally, 33.7% of residents are taking antipsychotic drugs without a diagnosis of psychosis, and 5.7% exhibit physically abusive behaviour. These statistics underscore the importance of mental health support and careful medication management within Central City Lodge.
Residents with dementia, ranging from mild to severe, make up 41.7% of the population, while 24.2% have severe cognitive impairment, including severe dementia. This indicates a significant need for specialized cognitive care and support services.
Approximately 65.2% of residents are taking nine or more medications, and 3.1% have had four or more emergency room visits. These figures highlight the complexity of managing multiple health conditions among residents.
Over half of the residents (52.7%) use wheelchairs, and 16.3% are dependent in activities of daily living. Additionally, 0.9% have experienced a worsened pressure ulcer. These indicators reflect the need for mobility assistance, personal care support, and effective pressure ulcer prevention strategies.
Falls in the last 30 days were reported for 13.5% of residents, and 11.5% are subjected to daily physical restraints. These statistics emphasize the importance of fall prevention measures and careful consideration of restraint use within Central City Lodge.
Vaccination Coverage
In the 2022/23 period, 72.4% of residents were vaccinated for influenza, and 83.0% were vaccinated for COVID-19.
Among health care workers at Central City Lodge, 28.0% were vaccinated for influenza.