Introduction
Cartier House Seniors Community is located at 1419 Cartier Avenue in Coquitlam, within a residential area that offers access to local parks, including Mackin Park and Rochester Park. These parks provide residents and their families with convenient options for outdoor activities and leisurely walks.
The facility opened in 1974 and is operated by Park Place Seniors Living Inc., a for-profit organization.
Cartier House is not co-located with an assisted living residence.
The average wait time for admission is approximately two months.
Contracted Services
Cartier House Seniors Community uses contracted services for professional nursing and non-regulated services, including care aides. Housekeeping services are also provided through contracted services, but building maintenance is not.
Food services are managed by an outside contractor, and meals are prepared and cooked on-site.
Beds
The facility has a total of 78 beds, all of which are publicly funded.
Room configurations include 38% single-occupancy rooms and 31% double-occupancy rooms.
Resident Fees
Cable, telephone, and internet services are not included in the monthly resident fees, and families or residents may need to arrange these services separately based on their communication and entertainment needs.
No extra fees have been reported for services at Cartier House.
Licensing & Incidents
Cartier House recorded three licensing complaints, none of which were substantiated.
Regarding incidents, the facility reported 35 expected deaths, 13 cases of unexpected illness, and three falls resulting in injury. There was one incident involving other injury. Families and caregivers may want to stay engaged with staff and monitor care plans to ensure the prevention of further adverse events.
Seven licensing infractions were identified during inspections. These infractions were related to physical facility, equipment and furnishings (2), staffing (2), care and supervision (1), and hygiene and communicable disease control (2). Families and caregivers are encouraged to remain informed by attending family council meetings and communicating regularly with staff to monitor care quality and compliance.
Resident Profile & Quality Indicators
The average age of residents at Cartier House is 86, with 88% of the population being female and 63% over the age of 85. The average length of stay is approximately three years.
Around 23% of residents have been diagnosed with depression, and 36% receive medication for this condition. About 23% of residents are prescribed antipsychotic medication without a diagnosis of psychosis, while 9% of residents have exhibited physically abusive behaviour. These figures underscore the need for ongoing mental health and behavioural support at the facility.
Dementia affects 67% of residents, and 30% experience severe cognitive impairment, including severe dementia. These numbers reflect the facility’s focus on managing cognitive impairments.
Approximately 35% of residents take nine or more medications, and there is no data available regarding the number of residents with four or more emergency room visits.
More than 74% of residents use wheelchairs, and 44% are dependent on assistance for activities of daily living. Additionally, 4% of residents have experienced worsened pressure ulcers, highlighting the importance of mobility assistance and skin care management.
In the last 30 days, 7% of residents have been subject to daily physical restraints, and 7% have experienced falls. These indicators suggest a need for ongoing fall prevention and safety measures.
Vaccination Coverage
Cartier House has a 95% vaccination rate for influenza among residents and a 92% COVID-19 vaccination rate.
For health care workers, the influenza vaccination rate is 63%.