Introduction
AgeCare Harmony Court is located at 7195 Canada Way in Burnaby, in a residential neighborhood that provides a calm environment for residents. Nearby green spaces such as Deer Lake Park offer accessible outdoor areas for family visits and short outings.
The facility opened in 1976 and is operated by AgeCare, a for-profit organization. It provides long-term care services regulated under the Community Care and Assisted Living Act.
AgeCare Harmony Court is not co-located with an assisted living residence. Residents seeking this type of care would need to explore other options in the area.
The average wait time for admission is approximately two months.
Contracted Services
The facility utilizes contracted services for professional nursing services and non-regulated services, such as care aides. Housekeeping services are also contracted, while building maintenance is managed internally.
Food services at AgeCare Harmony Court are provided by an outside contractor, with meals prepared and cooked on-site. This arrangement ensures that meals are fresh and cater to the dietary needs of residents.
Beds
AgeCare Harmony Court has a total of 80 publicly funded beds. The room configurations include 40% single-occupancy rooms and 30% double-occupancy rooms, with no other types of occupancy available.
Resident Fees
Cable, telephone, and internet services are not included in the monthly fees. Residents would need to arrange and pay for these services independently. There are no additional indicated extra fees for services.
Licensing & Incidents
In the most recent reporting period, AgeCare Harmony Court recorded one licensing complaint, which was substantiated.
Regarding incidents, there were 28 cases of unexpected illness, nine expected deaths, nine falls with injury, three service delivery-related incidents, and two cases of aggressive behavior. Monitoring such occurrences is crucial for ongoing resident safety and care, and families should regularly stay informed through meetings and discussions with the care team.
The facility had nine licensing infractions, including six related to staffing, one related to physical facilities and equipment, one related to medication management, and one related to policies and procedures. Family engagement with the Family Council can help ensure transparency regarding the facility’s response to these issues.
Resident Profile & Quality Indicators
The average age of residents at AgeCare Harmony Court is 84 years, with 63% of residents being female. Approximately 55% of residents are 85 years or older, while 4% are under 65. The average length of stay is about nine months.
Around 18% of residents have been diagnosed with depression, with 35% receiving medication for it. Nearly 28% of residents take antipsychotic drugs without a diagnosis of psychosis, and 3% exhibit physically abusive behavior. Mental health care is an important aspect of the services provided.
Approximately 60% of residents have dementia, with 18% experiencing severe cognitive impairment. This suggests that a significant portion of the care at AgeCare Harmony Court is focused on managing cognitive decline.
Nearly 41% of residents are on nine or more medications, and data on emergency room visits were not available for this period, but monitoring medication usage remains critical for resident health.
At AgeCare Harmony Court, 38% of residents use wheelchairs, and 25% require assistance with activities of daily living. Less than 1% of residents experienced a worsened pressure ulcer, reflecting the importance of skin care and mobility support.
In the past 30 days, 10% of residents experienced falls, and 4% were subjected to daily physical restraints, indicating the need for robust fall prevention measures and careful use of restraints.
Vaccination Coverage
Ninety percent of residents were vaccinated for COVID-19, though data for influenza vaccination coverage for residents was not available. For health care workers, no information was provided regarding influenza vaccination rates.