Southwood Care Centre (211 Heritage Dr SE, Calgary) is a continuing care facility in Alberta. The home provides round-the-clock nurse care for patients with complex medical needs or advanced stages of cognitive impairment. Southwood Care Centre has a capacity of approximately 220 units.
Our research team at Good Caring Canada evaluates Southwood Care Centre from three angles: performance indicators, demographic profile, and inspection reports.
Table of Contents:
- Performance Indicators for Southwood Care Centre
- Demographic Profile of Southwood Care Centre
- Inspection Reports for Southwood Care Centre
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Performance Indicators for Southwood Care Centre
Performance indicators provide a quantitative perspective to the appropriateness and effectiveness of care practices of a long-term care home.
Our research team at Good Caring Canada has compiled data from the Resident Assessment Instrument (interRAI), a standardized assessment tool, to help you assess the care quality of Southwood Care Centre.
- 💊 Potentially inappropriate use of antipsychotics is measured by the percentage of residents taking antipsychotic drugs, without a diagnosis of psychosis
- 🔒 Potentially excessive use of physical restraints is measured by the percentage of residents in daily physical restraints
- 🤕 Fall risk is measured by the percentage of residents who fell in the 30 days leading up to the date of their quarterly clinical assessment
- 🦽 Worsened physical functioning is measured by the net percentage of residents who worsened or remained dependent in transferring and locomotion
- 🩹 Worsened pressure ulcers is measured by the percentage of residents whose pressure ulcers worsened since the previous assessment
- 😣 Pain is measured by the percentage of residents who report to have moderate daily pain or horrible/excruciating pain at any frequency
- ☹️ Worsened depressive mood is measured by the percentage of residents whose symptoms of depression worsened since the previous assessment
Demographic Profile of Southwood Care Centre
Our research team at Good Caring Canada has compiled data on three important demographic attributes to help you assess the profile of Southwood Care Centre.
When evaluating a long-term care home, it is important to consider its demographic profile. A facility’s gender ratio and age distribution can influence the availability and type of social activities, while the prevalence of dementia can be particularly relevant for individuals with or without similar conditions.
Inspection Reports for Southwood Care Centre
The Government of Alberta establishes quality standards for long-term care facilities through a balance of mechanisms, including legislation and standards. Southwood Care Centre is required to comply to the Continuing Care Health Service Standards and Accommodation Standards.
🔍 September 2023
On September 13, 2023, a complaint investigation under the Accommodation Standard was conducted at Southwood Care Centre. The investigation revealed non-compliance related to safe water temperatures, indicating a failure to maintain appropriate safety standards in water temperature management.
On September 12, 2023, a CCHSS audit was also conducted, uncovering multiple areas of non-compliance. The facility did not meet the requirements for Sub-Standards 16.4, 16.3, 16.1, 5.3, and 1.8, indicating significant deficiencies in resident care, staff training, and facility management.
🔍 May 2023
On May 1, 2023, Southwood Care Centre underwent both a complaint investigation and an inspection under the Accommodation Standard. Both revealed non-compliance related to safe water temperatures, highlighting ongoing concerns about the facility’s ability to maintain appropriate safety measures in this area.
✅ November 2022
On November 21, 2022, an inspection was conducted at Southwood Care Centre under the Accommodation Standard. The facility was found to be fully compliant, indicating that it met all necessary requirements for providing a safe and suitable living environment for its residents.
✅ July 2022
On July 5, 2022, a complaint investigation under the Accommodation Standard was conducted at Southwood Care Centre. The investigation found the facility to be compliant, indicating that the issue under investigation was resolved according to the required standards.
🔍 June 2022
On June 2, 2022, Southwood Care Centre was subject to a CMOH inspection under Public Health and an inspection under the Accommodation Standard. The CMOH inspection revealed non-compliance in the entry screening process and COVID outbreak policies and procedures, indicating significant lapses in infection control measures. The Accommodation Standard inspection found non-compliance in areas related to menu substitutions and the quality and quantity of food, suggesting concerns about the facility’s ability to meet dietary standards for residents.
🔍 October 2021
On October 13, 2021, a complaint investigation under the Accommodation Standard was conducted at Southwood Care Centre. The investigation revealed non-compliance in maintaining a clean and comfortable environment, highlighting issues with the facility’s housekeeping and overall resident comfort.
✅ February 2021
On February 24, 2021, two inspections were conducted at Southwood Care Centre. A CMOH inspection under Public Health and a complaint investigation both found the facility to be compliant, reflecting proper management of health care practices and resolving the issue under investigation according to the required standards.
🔍 January 2021
On January 8, 2021, a Quality Monitoring Visit under Public Health was conducted at Southwood Care Centre. The visit revealed non-compliance in outbreak prevention and management, indicating significant concerns in the facility’s ability to control and manage infectious outbreaks effectively.
✅ December 2020
On December 4, 2020, a Quality Monitoring Visit was conducted at Southwood Care Centre under Public Health. The facility was found to be compliant, demonstrating that it adhered to public health standards during the inspection period.
✅ June 2020
On June 16, 2020, another Quality Monitoring Visit under Public Health was conducted at Southwood Care Centre. The facility was found to be compliant, ensuring that all necessary health standards were met during the inspection.
✅ May 2020
On May 19, 2020, two inspections were conducted at Southwood Care Centre—a complaint investigation and a CMOH inspection under Public Health. Both inspections found the facility to be compliant, reflecting adherence to health and safety protocols and resolving the issue under investigation.
✅ March 2020
On March 31, 2020, a consultation under the Accommodation Standard was conducted at Southwood Care Centre. The facility was found to be compliant, indicating that it met all required standards for providing a safe and suitable living environment for its residents.
✅ February 2020
On February 27, 2020, Southwood Care Centre underwent two inspections—one under the RFCA and the other under the Accommodation Standard. Both inspections found the facility to be compliant, demonstrating adherence to regulatory requirements and ensuring a safe and well-maintained environment for residents.
🔍 February 2019
On February 27, 2019, Southwood Care Centre was subject to two inspections—one under the RFCA and the other under the Accommodation Standard. Both inspections found the facility to be compliant, reflecting that it met the necessary requirements to provide a safe and appropriate living environment for its residents.
🔍 May 2018
On May 2, 2018, a CCHSS audit was conducted at Southwood Care Centre, revealing non-compliance in Sub-Standard 18.1. This finding suggests significant gaps in meeting the comprehensive health and safety standards required by the CCHSS, indicating a need for substantial improvements in the facility’s operations.
🔍 March 2018
On March 21, 2018, an inspection under the Accommodation Standard was conducted at Southwood Care Centre. The inspection revealed non-compliance related to therapeutic tub temperature checks, indicating concerns about the facility’s ability to maintain appropriate safety standards in this area.
✅ December 2017
On December 18, 2017, an inspection under the Accommodation Standard was conducted at Southwood Care Centre. The facility was found to be compliant, indicating that it met all necessary requirements for providing a safe and suitable living environment for its residents.
✅ March 2017
On March 2, 2017, an inspection under the Accommodation Standard was conducted at Southwood Care Centre. The facility was found to be compliant, reflecting adherence to the standards necessary for maintaining a safe and well-maintained environment for residents.
✅ March 2016
On March 15, 2016, an inspection under the Accommodation Standard was conducted at Southwood Care Centre. The facility was found to be compliant, indicating that it met all required standards for ensuring a safe and appropriate living environment for its residents.
✅ March 2015
On March 23, 2015, an inspection under the Accommodation Standard was conducted at Southwood Care Centre. The facility was found to be compliant, reflecting adherence to the necessary standards for providing a safe and suitable living environment for its residents.
✅ August 2014
On August 27, 2014, a complaint investigation was conducted at Southwood Care Centre under the Accommodation Standard. The facility was found to be compliant, reflecting that the issue under investigation was resolved according to the required standards.
✅ March 2014
On March 17, 2014, an inspection under the Accommodation Standard was conducted at Southwood Care Centre. The facility was found to be compliant, indicating that it met all necessary requirements for maintaining a safe and appropriate living environment for its residents.
✅ August 2013
On August 6, 2013, a complaint investigation was conducted at Southwood Care Centre under the Accommodation Standard. The facility was found to be compliant, demonstrating that the issue under investigation was resolved according to the required standards.