Shepherd’s Care Millwoods (6620 28 Avenue NW, Edmonton) is a continuing care facility in Alberta. The home provides round-the-clock nurse care for patients with complex medical needs or advanced stages of cognitive impairment.Shepherd’s Care Millwoods has a capacity of approximately 150 units.
Our research team at Good Caring Canada evaluates Shepherd’s Care Millwoods from three angles: performance indicators, demographic profile, and inspection reports.
Table of Contents:
- Performance Indicators for Shepherd’s Care Millwoods
- Demographic Profile of Shepherd’s Care Millwoods
- Inspection Reports for Shepherd’s Care Millwoods
Performance Indicators for Shepherd’s Care Millwoods
Performance indicators provide a quantitative perspective to the appropriateness and effectiveness of care practices of a long-term care home.
Our research team at Good Caring Canada has compiled data from the Resident Assessment Instrument (interRAI), a standardized assessment tool, to help you assess the care quality of Shepherd’s Care Millwoods.
- π Potentially inappropriate use of antipsychotics is measured by the percentage of residents taking antipsychotic drugs, without a diagnosis of psychosis
- π Potentially excessive use of physical restraints is measured by the percentage of residents in daily physical restraints
- π€ Fall risk is measured by the percentage of residents who fell in the 30 days leading up to the date of their quarterly clinical assessment
- 𦽠Worsened physical functioning is measured by the net percentage of residents who worsened or remained dependent in transferring and locomotion
- π©Ή Worsened pressure ulcers is measured by the percentage of residents whose pressure ulcers worsened since the previous assessment
- π£ Pain is measured by the percentage of residents who report to have moderate daily pain or horrible/excruciating pain at any frequency
- βΉοΈ Worsened depressive mood is measured by the percentage of residents whose symptoms of depression worsened since the previous assessment
Demographic Profile of Shepherd’s Care Millwoods
Our research team at Good Caring Canada has compiled data on three important demographic attributes to help you assess the profile of Shepherd’s Care Millwoods.
- π΅π» Gender ratio
- π΄π» Age distribution
- π Prevalence of dementia
When evaluating a long-term care home, it is important to consider its demographic profile. A facilityβs gender ratio and age distribution can influence the availability and type of social activities, while the prevalence of dementia can be particularly relevant for individuals with or without similar conditions.
Inspection Reports for Shepherd’s Care Millwoods
The Government of Alberta establishes quality standards for long-term care facilities through a balance of mechanisms, including legislation and standards. Shepherd’s Care Millwoods is required to comply to the Continuing Care Health Service Standards and Accommodation Standards.
β October 2023
On October 5, 2023, a Public Health Quality Monitoring Visit was conducted at Shepherd’s Care Millwoods. The facility was found to be compliant with all relevant standards during this inspection.
π December 2022
On December 6, 2022, a CCHSS audit at Shepherd’s Care Millwoods revealed multiple areas of non-compliance. These included issues related to the documentation for restraint use (Sub-Standard 16.3), policies and procedures for restraint use (Sub-Standard 16.1), medication management (Sub-Standard 12.1), infection prevention and control (IPC) policies (Sub-Standard 11.1), and managed risk agreements (Sub-Standard 10.1). Additional deficiencies were noted in the documentation and review of client care plans (Sub-Standards 1.8 and 1.4).
β April 2022
On April 25, 2022, a Public Health Quality Monitoring Visit was conducted at Shepherd’s Care Millwoods. The facility was found to be compliant with the standards under review.
π August 2021
On August 11, 2021, Shepherd’s Care Millwoods underwent both a CMOH inspection under Public Health and an Accommodation Standard inspection. While the CMOH inspection found the facility compliant, the Accommodation Standard inspection revealed non-compliance related to menu substitutions and ensuring they are made from the same food group (Sub-Standard 14.2).
π November 2020
In November 2020, Shepherd’s Care Millwoods was subjected to multiple Public Health Quality Monitoring Visits and CMOH inspections. On November 26 and 25, the facility was found compliant with all standards. However, inspections conducted on November 13 and November 6 identified non-compliance in enhanced cleaning procedures (Sub-Standard 1.5), shared spaces (Sub-Standard 1.4), and the use of personal protective equipment (PPE) (Sub-Standard 1.2).
π October 2020
Throughout October 2020, Shepherd’s Care Millwoods underwent several Public Health Quality Monitoring Visits and CMOH inspections. Inspections on October 30, October 27, and October 19 revealed non-compliance in areas such as enhanced cleaning (Sub-Standard 1.5), hand hygiene, PPE, nutrition and hydration, falls management, and staff contingency planning. Compliance was achieved in inspections conducted on October 16 and October 5.
π September 2020
In September 2020, Public Health Quality Monitoring Visits and a CMOH inspection were conducted at Shepherd’s Care Millwoods. The inspections on September 29 and September 28 identified non-compliance in enhanced cleaning (Sub-Standard 1.5), hand hygiene, PPE, nutrition and hydration, falls management, staff contingency planning, and shared spaces (Sub-Standard 1.4).
π May 2020
On May 21, 2020, a Public Health Quality Monitoring Visit was conducted, with the facility found compliant. However, a CMOH inspection on May 12, 2020, identified non-compliance in the implementation of COVID outbreak policies and procedures (Sub-Standard 1.3), shared spaces (Sub-Standard 1.4), and PPE (Sub-Standard 1.2).
β April 2020
On April 1, 2020, an Accommodation Standard consultation was conducted at Shepherd’s Care Millwoods, finding the facility compliant with all relevant standards.
π January 2020
On January 14, 2020, both RFCA and Accommodation Standard inspections were conducted. The RFCA inspection found the facility compliant, but the Accommodation Standard inspection identified non-compliance related to the suitability, maintenance, and inspection of the communication/emergency call system (Sub-Standard 18.3).
π March 2019
On March 20, 2019, a CCHSS audit at Shepherd’s Care Millwoods revealed widespread non-compliance across various sub-standards, including issues with restraint use documentation (Sub-Standard 16.3), policies for restraint use (Sub-Standard 16.1), medication management (Sub-Standard 12.1), infection prevention and control (IPC) policies (Sub-Standard 11.1), managed risk agreements (Sub-Standard 10.1), and client care plans (Sub-Standards 1.8, 1.7, 1.5, 1.4, 1.3).
π January 2019
On January 18, 2019, inspections under both RFCA and Accommodation Standard were conducted at Shepherd’s Care Millwoods. The RFCA inspection found the facility compliant, but the Accommodation Standard inspection identified non-compliance related to the practicability, communication, and review of plans (Sub-Standard 16.2).
β January 2018
On January 23, 2018, an Accommodation Standard inspection was conducted at Shepherd’s Care Millwoods. The facility was found to be compliant with all relevant standards.
β January 2017
On January 19, 2017, an Accommodation Standard inspection was conducted at Shepherd’s Care Millwoods. The facility was found to be compliant with the standards under review.
β April 2016
On April 25, 2016, an Accommodation Standard inspection was conducted at Shepherd’s Care Millwoods. The facility was found to be compliant with the relevant standards.
π January 2016
On January 22, 2016, an Accommodation Standard inspection revealed non-compliance in several areas, including the completion of criminal record checks (Sub-Standard 26.1), protection of information and privacy (Sub-Standard 27.1), therapeutic tub temperature checks (Sub-Standard 21.4), and the maintenance of the accommodation (Sub-Standard 3.1).
β January 2015
On January 13, 2015, an Accommodation Standard inspection was conducted at Shepherd’s Care Millwoods. The facility was found to be compliant with all relevant standards.
β January 2014
On January 20, 2014, an Accommodation Standard inspection was conducted at Shepherd’s Care Millwoods. The facility was found to be compliant with the standards being assessed.