Introduction
Youville Residence, located at 4950 Heather Street in Vancouver, is situated in the South Cambie neighborhood. This area is known for its quiet residential streets and proximity to parks such as Queen Elizabeth Park, which offers expansive green spaces, gardens, and walking paths for visitors and residents.
Youville Residence opened in 1979 and is operated by the Providence Health Care Society, a not-for-profit organization providing long-term care services under the Community Care & Assisted Living Act.
Youville Residence is not co-located with an assisted living residence.
The average wait time for admission is approximately two months.
Contracted Services
Youville Residence contracts professional nursing services, housekeeping services, and building maintenance. Non-regulated care aide services are managed internally.
Food services are provided by an outside contractor, and meals are prepared and cooked on-site. This arrangement allows for direct oversight of meal preparation and enables adjustments for dietary needs as required.
Beds
Youville Residence has a total of 42 beds, all of which are publicly funded. The rooms are configured for single occupancy only, with no double or shared rooms.
Resident Fees
Cable, telephone, and internet services are not included in the monthly resident fees. Residents or their families are responsible for arranging these services independently. No extra fees have been indicated by Youville Residence.
Licensing & Incidents
Youville Residence recorded one licensing complaint, which was substantiated.
Youville Residence reported 10 expected deaths, five falls with injury, two incidents of missing or wandering persons, two incidents of aggressive behavior, and two cases of unexpected illness. These findings emphasize the importance of fall prevention and monitoring for residents with cognitive impairments. No cases of disease outbreaks, food poisoning, or medication errors with adverse events were reported.
Two licensing infractions were identified, including one related to the physical facility and furnishings, and one regarding policies and procedures. Families are encouraged to participate in the resident and family council to stay informed and engaged with Youville Residence’s operations and care standards.
Resident Profile & Quality Indicators
The average age of residents at Youville Residence is 80 years, with 65% of the population being female. Around 32% of residents are aged 85 or older. The average length of stay is approximately 3.1 years.
Approximately 27% of residents are diagnosed with depression, and 59% receive depression medication. Additionally, 44% of residents are prescribed antipsychotic drugs without a diagnosis of psychosis, and 9% exhibit physically abusive behavior. The high use of antipsychotic medication highlights the complexity of managing behavioral and psychological symptoms.
Dementia affects 81% of the resident population, with 59% experiencing severe cognitive impairment, indicating a significant need for specialized dementia care.
Nearly 49% of residents take nine or more medications, and none reported having four or more emergency room visits. Medication management is a critical aspect of care to ensure the well-being of these residents.
Around 49% of residents use a wheelchair, and 41% are dependent on assistance with activities of daily living. Only 1% of residents experienced worsened pressure ulcers, which reflects Youville Residence’s attention to skin integrity.
Falls were reported in 7% of residents over the past 30 days, and 11% of residents were subject to daily physical restraints, emphasizing the need for fall prevention strategies and alternatives to restraints.
Vaccination Coverage
At Youville Residence, 98% of residents are vaccinated for influenza, while 83% have received the COVID-19 vaccine.
Among healthcare workers, 60% are vaccinated for influenza.