Idlewyld Manor (449 Sanatorium Road, Hamilton) is managed by Thrive Group. There are approximately 190 beds.
In this article, our Good Caring Canada team has reviewed Idlewyld Manor from three essential angles: inspection reports, performance indicators, and resident profiles. You are encouraged to thoroughly review all three angles so you can be more informed about the quality and safety of Idlewyld Manor.
Table of Contents:
- Inspection Reports for Idlewyld Manor
- Performance Indicators for Idlewyld Manor
- Resident Profile of Idlewyld Manor
Inspection Reports for Idlewyld Manor
Our research team carefully reviewed and summarized inspection reports for Idlewyld Manor. You can read the original copies of the reports in the Government of Ontario website.
🔍 November 2023
The inspection report was led by Betty Jean Hendricken, along with inspectors Indiana Dixon and Yuliya Fedotova. The inspection was a critical incident type spanning several dates in September and October 2023.
- Pain Management: The home failed to properly assess and manage pain, particularly for a resident with cognitive impairments and responsive behaviours. Despite a policy and training resources in place, staff overlooked behavioural signs of pain, leading to the resident’s health decline.
- Duty to Protect: There was a failure to protect a resident from physical abuse by another resident, constituting a breach of the duty to protect under the Act.
- Responsive Behaviours: The home did not adequately reassess the needs of a resident who exhibited physically and verbally responsive behaviours, resulting in a negative outcome.
- Maintenance: Deficiencies were found in the maintenance schedules and procedures for the Roam Alert system, a critical safety tool in the home.
The report highlights significant areas of non-compliance, emphasizing the need for improved pain management, resident protection, responsive behaviour assessment, and maintenance systems.
🔍 June 2023
This proactive compliance inspection took place from May 24 to June 1, 2023.
Led by Emmy Hartmann and Lesley Edwards, the inspection focused on numerous areas, including skin and wound management, resident care, medication management, nutrition, residents’ rights, and infection control.
- Safe Environment: The inspection identified unattended tools in a resident area, posing a safety risk. These were left by contractors and promptly removed by maintenance staff once the issue was highlighted.
- Care Plan Accuracy: There was a discrepancy between the resident’s care plan and the actual bathing schedule. The Director of Care corrected the care plan to match the actual bathing days.
- Balcony Door Security: A balcony door was found unlocked, contrary to the home’s safety policy. This was immediately rectified by the staff, ensuring the door was locked as per the policy.
- Staff Records: Staff records were not kept at the home as required. Upon realization during the inspection, the records were brought back to the home.
- Menu Planning: The home failed to provide certain menu items as listed, notably for residents with modified texture diets. This issue was acknowledged by the Food Service Manager, emphasizing the need to offer all listed menu items to all residents.
- Infection Prevention and Control: The inspection revealed a shortfall in the availability and use of personal protective equipment, specifically surgical masks, at the point of care for a resident on additional precautions.
- Staff Orientation: The home’s training materials for new staff lacked information on signs and symptoms of infectious diseases, which could impact timely and effective response to infectious diseases.
Most of the non-compliance issues were promptly remedied by Idlewyld Manor during the inspection.
🔍 January 2023
This report pertains to an inspection conducted on various dates in January 2023. The inspection focused on critical incidents related to falls of residents resulting in injury.
During the inspection, non-compliance was identified and promptly remedied by the licensee.
The first issue involved a lack of clear direction to staff regarding the use and storage of assistive devices for residents. The care plan was modified to provide clear guidance to staff.
The second issue related to the need for reassessment and revision of a resident’s care plan, specifically regarding the use of a safety device. The care plan was updated to reflect the resident’s current needs.
Additionally, two written notifications were issued. The first notification highlighted non-compliance with COVID-19 screening requirements, impacting residents’ daily assessments for signs and symptoms of COVID-19. The second notification addressed non-compliance with the Infection Prevention and Control (IPAC) Standard for Long-Term Care Homes, specifically related to the use of expired alcohol-based hand rub (ABHR).
🔍 March 2022
No Non-Compliances were issued during this inspection, meaning that no violations of the Long-Term Care Homes Act, 2007, were identified.
🔍 June 2021
This inspection report pertains to a Critical Incident System inspection conducted on May 5, 6, 7, 10, and 13, 2021.
The inspection focused on Critical Incident System (CIS) intakes related to Medications, Prevention of Abuse and Neglect, and Falls Prevention.
- The licensee failed to ensure that the care set out in the plan of care was provided to the resident as specified in the plan, leading to a risk of falls for the resident.
- The licensee failed to provide appropriate seating for staff who were assisting residents to eat, which resulted in non-compliance with dining and snack service requirements.
- The licensee failed to ensure that all staff participated in the implementation of the Infection Prevention and Control (IPAC) program, which led to issues with Personal Protective Equipment (PPE) availability and precaution signs.
- The licensee failed to ensure that a plan of care was based on an interdisciplinary assessment of the resident’s mood and behavior patterns, including responsive behaviors and potential triggers, posing a risk to resident care.
As a result of these findings, Written Notifications (WNs) were issued to address the non-compliance issues. The licensee was requested to prepare a written plan of correction for achieving compliance voluntarily in each of these areas.
🔍 November 2020
This inspection report pertains to a Follow-up inspection conducted at Idlewyld Manor on November 4 and 5, 2020. The purpose of this inspection was to follow up on a previous inspection related to training and orientation (Log # 023347-19).
The inspection focused on the Training and Orientation protocol. During this inspection, no Non-Compliances were issued.
The previously issued Order (CO #002, 2019_555506_0012) related to non-compliance with the Long-Term Care Homes Act, 2007 (LTCHA), Section 76, was found to be in compliance at the time of this follow-up inspection.
Performance Indicators for Idlewyld Manor
Our research team at Good Caring Canada has compiled data on seven key performance indicators for long-term care facilities in Ontario.
We invite you to review each of the below indicators — to compare Idlewyld Manor with other long-term care facilities in Ontario.
- 💊 Potential misuse of antipsychotics is measured by the percentage of residents taking antipsychotic drugs, without a diagnosis of psychosis
- 🔒 Potential excessive use of physical restraints is measured by the percentage of residents in daily physical restraints
- 🤕 Fall risk is measured by the percentage of residents who fell in the 30 days leading up to the date of their quarterly clinical assessment
- 🦽 Worsened physical functioning is measured by the percentage of residents who worsened or remained dependent in transferring and locomotion (mid-loss ADLs), less residents who improved or remained independent
- 🩹 Worsened pressure ulcers is measured by the percentage of residents whose stage 2 to 4 pressure ulcer worsened since the previous assessment
- 😣 Pain is measured by the percentage of residents who report to have moderate daily pain or horrible/excruciating pain at any frequency
- ☹️ Worsened depressive mood is measured by the percentage of residents whose mood from symptoms of depression worsened
Resident Profile of Idlewyld Manor
Understanding the resident profile of a long-term care facility can help you assess the facility’s appropriateness and compatibility for a patient. Our research team at Good Caring Canada compiled data on three main elements to understand resident profiles. We invite you to review each of the three below elements.
- 👵🏻 Gender profile can be helpful for assessing the gender compatibility of a long-term care facility.
- 👴🏻 Age profile can be helpful for assessing whether a long-term care facility has experience in caring for residents of specific age groups. More residents of advanced age may imply potential challenges to adequate and equitable care for all residents in the facility.
- 💭 The percentage of residents with dementia can be helpful for assessing whether a long-term care facility is aware and ready for dementia care. A higher percentage may imply more relevant care services. A higher percentage may also imply potential challenges to adequate and equitable care for all residents in the facility.