Introduction
Renfrew Care Centre, located at 1880 Renfrew Street in Vancouver, is situated in the Renfrew neighbourhood. The area is characterized by its proximity to amenities such as Renfrew Park and various local shops and restaurants, providing residents with accessible recreational and daily living facilities.
Opened in 1996, Renfrew Care Centre is operated by Retirement Concepts, a for-profit organization providing long-term care services under the Community Care & Assisted Living Act. As part of its operational framework, Renfrew Care Centre integrates a range of care services tailored to its resident population.
Renfrew Care Centre is not co-located with an assisted living residence, maintaining its focus solely on long-term care within its dedicated facilities.
The average wait time for admission is approximately five months.
Contracted Services
Renfrew Care Centre provides professional nursing services and non-regulated services through external contracts with Retirement Contracts.
Food services are provided by an outside contractor, with meals prepared and cooked on-site. This arrangement allows for the professional management of food services while ensuring that meals are freshly prepared within Renfrew Care Centre, catering to the dietary needs and preferences of residents effectively.
Housekeeping services and building maintenance are provided through external contracts with Retirement Contracts.
Beds
Renfrew Care Centre comprises a total of 106 beds, all of which are publicly funded. This allocation ensures that residents have access to long-term care services without the necessity of additional private funding.
Regarding room configuration, approximately 81.1% of the beds are in single occupancy rooms, with 86 single rooms available. Double occupancy rooms account for about 9.4%, with 10 rooms designated for double occupancy. There are no other occupancy rooms, indicating that all beds are either single or double occupancy.
Resident Fees
Cable, telephone, and internet monthly services are not included in the resident fees at Renfrew Care Centre. Residents may need to arrange and cover the costs of these services independently, potentially exploring personal plans or facility-recommended providers to meet their communication and entertainment needs.
Extra fees are charged for services such as hairdressing, foot care, and companion services, allowing residents to access additional personal care and support services as needed.
Licensing & Incidents
In the last reporting period, Renfrew Care Centre received zero licensing complaints, with none substantiated. This indicates that Renfrew Care Centre has maintained compliance with regulatory standards during this period.
The most frequent incidents reported were unexpected illness (52), expected death (25), falls with injury or adverse event (17), aggressive behaviour (5), abuse/neglect (2), missing or wandering person (2), and other injuries (3). These incidents reflect the health challenges commonly associated with an elderly population in long-term care settings.
Licensing infractions identified include physical facility, equipment & furnishings (2), policies & procedures (1), records & reporting (1), and care & supervision (1). These infractions suggest areas where Renfrew Care Centre may need to enhance compliance and improve operational practices to meet regulatory requirements.
Families and caregivers can monitor and protect their loved ones by maintaining open communication with Renfrew Care Centre’s staff, attending resident and family council meetings, and staying informed about care plans and any incidents that may affect their relatives. Understanding Renfrew Care Centre’s policies on records management and incident reporting can also aid in advocating for high-quality care.
Resident Profile & Quality Indicators
The average age of residents at Renfrew Care Centre is 85 years, with 51.9% being female and 63.9% aged 85 years or older. The average length of stay is approximately 1.5 years.
About 23.4% of residents have been diagnosed with depression, and 33.6% are receiving depression medication. Additionally, 21.0% are taking antipsychotic drugs without a diagnosis of psychosis, and 10.2% have exhibited physically abusive behaviour. These figures highlight the importance of mental health support and behavioural management within Renfrew Care Centre.
Residents with dementia, ranging from mild to severe, constitute 61.5% of the population, with 23.9% experiencing severe cognitive impairment, including severe dementia. This indicates a significant portion of residents requiring specialized cognitive care and support.
Approximately 41.3% of residents are taking nine or more medications, and 0.0% have had four or more emergency room visits. The high percentage of residents on multiple medications may reflect complex health conditions that necessitate careful pharmaceutical management.
About 58.7% of residents use a wheelchair, 37.8% are dependent in activities of daily living, and 2.8% have a worsened pressure ulcer. These statistics underscore the necessity for mobility assistance and diligent care to prevent and manage skin-related issues.
Approximately 11.8% of residents experienced falls in the last 30 days, and 0.8% have daily physical restraints. The incidence of falls and use of restraints may indicate the need for enhanced safety measures and monitoring to prevent accidents.
Vaccination Coverage
About 96.0% of residents at Renfrew Care Centre have been vaccinated for influenza, and 89.0% are vaccinated for COVID-19.
Approximately 45.0% of health care workers have been vaccinated for influenza.