Introduction
New Vista Care Home is located at 7232 New Vista Place in Burnaby. It is situated in a quiet residential area, offering a peaceful environment for its residents. Nearby parks, such as Burnaby’s Central Park and Deer Lake Park, provide natural outdoor spaces where residents can enjoy the fresh air and connect with nature.
The facility opened in 1975 and is operated by the New Vista Society, a non-profit organization. It is licensed under the Community Care and Assisted Living Act to provide long-term care services.
New Vista Care Home is not co-located with an assisted living residence, making it a dedicated long-term care facility. For those seeking assisted living options, other facilities within the area would need to be considered.
The average wait time for admission to New Vista Care Home is approximately two months.
Contracted Services
New Vista Care Home does not utilize contracted services for professional nursing care or non-regulated services, such as care aides. Housekeeping and building maintenance services are also managed internally by the facility.
Food services are provided by the operator, and meals are prepared and cooked on-site. This ensures that meals are freshly made and tailored to the specific dietary needs of the residents.
Beds
The facility has a total of 240 beds, all of which are publicly funded. The room configuration includes 100% single-occupancy rooms, providing residents with their own private space.
Resident Fees
Monthly service fees for cable, telephone, and internet are not included. Residents will need to arrange and cover these services independently. There are no additional extra fees noted.
Licensing & Incidents
In the most recent reporting period, New Vista Care Home received three licensing complaints, none of which were substantiated after investigation.
Regarding incidents, the facility recorded 61 cases of unexpected illness, 47 expected deaths, 17 falls with injury, five incidents of aggressive behavior, and one disease outbreak. Monitoring and addressing these incidents through ongoing staff training and family engagement remains critical for the well-being of the residents.
New Vista Care Home had nine licensing infractions during inspections, including two related to physical facility and equipment, one related to medication management, three related to care and supervision, and two related to policies and procedures. Families and caregivers can monitor the facility’s response to these infractions through Resident and Family Councils, ensuring open communication and transparency in care quality.
Resident Profile & Quality Indicators
The average age of residents at New Vista Care Home is 84 years, with 56% of residents being female. Approximately 52% of the population is aged 85 years or older, while 4% are under 65. The average length of stay is about two years.
Around 15% of residents have been diagnosed with depression, with 54% receiving medication for the condition. Nearly 26% of residents take antipsychotic drugs without a diagnosis of psychosis, and 18% have displayed physically abusive behavior. These indicators reflect the complexity of managing mental and behavioral health within the facility.
Nearly 69% of residents have dementia, with 34% experiencing severe cognitive impairment, indicating that a large portion of care is directed towards managing memory and cognitive decline.
Approximately 28% of residents take nine or more medications, and 1% have had four or more emergency room visits. This highlights the importance of careful medication management and monitoring for medical emergencies.
At New Vista Care Home, 48% of residents use wheelchairs, and 35% require assistance with activities of daily living. Less than 1% of residents experienced a worsened pressure ulcer during their stay, suggesting a strong focus on mobility and skin care.
In the past 30 days, 10% of residents experienced falls, and 12% were subjected to daily physical restraints, reflecting the ongoing need for fall prevention and the careful use of restraints in managing resident care.
Vaccination Coverage
The facility reports that 83% of residents were vaccinated for influenza and 91% for COVID-19. Among health care workers, 6% were vaccinated for influenza.