Introduction
The Madison Care Centre is located at 1399 Foster Avenue in Coquitlam, within a residential neighborhood. This area is close to several green spaces, including Como Lake Park, which offers walking trails and picnic areas, providing scenic surroundings for residents and their families.
The Madison Care Centre opened in 2008 and is operated by The Care Group BC, a for-profit entity. It is licensed under the Hospital Act and offers long-term care services to residents.
This facility is not co-located with an assisted living residence.
The average wait time for admission to The Madison Care Centre is approximately five months.
Contracted Services
The Madison Care Centre does not use contracted services for professional nursing but utilizes care aides for non-regulated services. Housekeeping and building maintenance services are managed internally.
Food services are provided by an outside contractor, with meals prepared and cooked on-site.
Beds
The Madison Care Centre has a total of 137 beds, of which 96 are publicly funded. The room configuration includes 87% single occupancy rooms and 7% double occupancy rooms.
Resident Fees
Cable, telephone, and internet services are not included in the standard monthly fees. Residents must arrange these services independently. Additional extra fees include charges for clothing labeling, hairdresser services, and pharmacy.
Licensing & Incidents
In the most recent reporting period, The Madison Care Centre had one licensing complaint, none of which were substantiated.
The facility reported 34 expected deaths (25 per 100 beds) and 20 incidents of unexpected illness (15 per 100 beds). There were also 10 falls with injury (7 per 100 beds). Families may wish to maintain regular contact with care providers to monitor resident care and safety.
The facility was inspected three times, resulting in five licensing infractions. These infractions included one related to licensing, one involving physical facility and equipment, and two regarding staffing.
Resident Profile & Quality Indicators
The average age of residents at The Madison Care Centre is 86 years, with 89% of the population being female. Approximately 61% of residents are 85 years or older, and the average length of stay is 3.3 years.
About 20% of residents are diagnosed with depression, and 53% receive medication for this condition. Around 26% of residents take antipsychotic drugs without a diagnosis of psychosis, and 11% have exhibited physically abusive behavior.
Roughly 70% of residents have dementia, with 44% experiencing severe cognitive impairment. This may reflect the need for specialized care for individuals with significant cognitive challenges.
Approximately 37% of residents are taking nine or more medications. Falls in the last 30 days were reported for 14% of residents, while 59% of residents use wheelchairs. About 41% of residents depend on assistance for daily living activities, and 3% have experienced worsened pressure ulcers.
Vaccination Coverage
At The Madison Care Centre, 99% of residents have been vaccinated for influenza, and 95% have received the COVID-19 vaccine.