Introduction
Lakeview Care Centre, located at 3490 Porter Street in Vancouver, is situated in the Kensington-Cedar Cottage neighbourhood. The area offers residents access to John Hendry Park, commonly known as Trout Lake, providing opportunities for outdoor activities and scenic walks.
Opened in 1993, Lakeview Care Centre is operated by AgeCare under Revera Inc., a for-profit organization providing long-term care services under the Hospital Act.
Lakeview Care Centre is not co-located with an assisted living residence.
The average wait time for admission is approximately two months.
Contracted Services
Professional nursing services and non-regulated services are not provided through external contracts.
Food services are managed by an outside contractor, with meals prepared and cooked on-site. This arrangement allows for professional management of food services while ensuring meals are freshly prepared within Lakeview Care Centre.
Housekeeping services and building maintenance are provided through external contracts, ensuring professional upkeep of Lakeview Care Centre.
Beds
Lakeview Care Centre has a total of 177 beds, all of which are publicly funded.
Approximately 74.5% of the rooms are single occupancy, with 105 single rooms available. Double occupancy rooms make up about 25.5%, with 36 rooms designated for double occupancy.
Resident Fees
Internet monthly service is included in the resident fees, while cable and telephone services are not included. Residents may need to arrange and cover the costs of cable and telephone services independently, potentially exploring personal plans or facility-recommended providers.
No additional extra fees have been indicated by Lakeview Care Centre.
Licensing & Incidents
In the last reporting period, Lakeview Care Centre received zero licensing complaints, with none substantiated.
The most frequent incidents reported were expected death (50), unexpected illness (40), falls with injury or adverse event (19), other injury (3), and medication error with adverse event (1). These incidents reflect the health challenges commonly associated with an elderly population in long-term care settings.
Licensing infractions included records and reporting (3), and one infraction each in medication (1), staffing (1), and care and supervision (1). These infractions suggest areas where Lakeview Care Centre may focus on compliance and operational improvements.
Families and caregivers can monitor and protect their loved ones by maintaining open communication with Lakeview Care Centre’s staff, attending resident and family council meetings, and staying informed about care plans and any incidents that may affect their relatives. Being proactive in understanding Lakeview Care Centre’s policies on medication management, staffing, and care procedures can help ensure appropriate care is provided.
Resident Profile & Quality Indicators
The average age of residents is 87 years, with 63.0% being female and 68.9% aged 85 years or older. The average length of stay is approximately 3.7 years.
About 16.4% of residents have been diagnosed with depression, and 38.7% are receiving depression medication. Additionally, 18.2% are taking antipsychotic drugs without a diagnosis of psychosis, and 6.0% have exhibited physically abusive behaviour. These figures highlight the need for mental health support and behavioural management within Lakeview Care Centre.
Residents with dementia, ranging from mild to severe, constitute 60.6% of the population, with 26.1% experiencing severe cognitive impairment, including severe dementia. This indicates a significant portion of residents requiring specialized cognitive care and support.
Approximately 38.3% of residents are taking nine or more medications, and 1.3% have had four or more emergency room visits. The high percentage of residents on multiple medications may reflect complex health conditions that necessitate careful pharmaceutical management.
About 44.9% of residents use a wheelchair, 24.6% are dependent in activities of daily living, and 2.5% have a worsened pressure ulcer. These statistics underscore the necessity for mobility assistance and diligent care to prevent and manage skin-related issues.
Approximately 15.8% of residents experienced falls in the last 30 days, and 6.1% have daily physical restraints. The incidence of falls and use of restraints may indicate the need for enhanced safety measures and monitoring to prevent accidents.
Vaccination Coverage
About 94.3% of residents have been vaccinated for influenza, and 80.0% for COVID-19.
Approximately 51.7% of health care workers have been vaccinated for influenza.