Introduction
Lakeshore Care Centre is located at 657 Gatensbury Street in Coquitlam, within a residential area surrounded by several parks, including Como Lake Park and Blue Mountain Park, both offering greenery and walking paths. These parks provide accessible outdoor spaces for residents and visiting families.
Opened in 1960, Lakeshore Care Centre is operated by The Care Group, a for-profit organization, and is regulated under the Hospital Act.
Lakeshore Care Centre is not co-located with an assisted living residence.
The average wait time for admission to Lakeshore Care Centre is approximately seven months.
Contracted Services
Contracted services are used for some non-regulated services, including care aides and housekeeping. Licensed Practical Nurses (LPNs) provide professional nursing services, while Registered Nurses (RNs) are not contracted.
Food services are provided by an outside contractor, and food is not prepared or cooked on-site, which may have implications for food quality and freshness.
Beds
The facility has a total of 56 beds, of which 40 are publicly funded. The room configuration includes 75% single-occupancy rooms and 13% double-occupancy rooms.
Resident Fees
Cable, telephone, and internet services are not included in the monthly fees, and residents or their families are responsible for arranging these services independently. No additional extra fees were listed by the facility.
Licensing & Incidents
Lakeshore Care Centre had two licensing complaints, with one substantiated during the most recent reporting period.
The facility reported seven falls with injury (12 per 100 beds) and five unexpected illness incidents (9 per 100 beds). There was also one incident involving other injuries (2 per 100 beds). Families may consider maintaining regular communication with staff to monitor their loved one’s care.
The facility underwent four inspections, resulting in seven licensing infractions. These infractions were distributed across categories such as staffing, physical facility and equipment, and policies and procedures. This may prompt families and caregivers to stay vigilant regarding the care and supervision provided.
Resident Profile & Quality Indicators
The average age of residents at Lakeshore Care Centre is 85 years, with 85% of the population being female. Approximately 62% of residents are 85 years or older, and the average length of stay is 1.4 years.
About 19% of residents are diagnosed with depression, and 52% are on medication for the condition. Roughly 15% of residents take antipsychotic drugs without a diagnosis of psychosis, and 13% exhibit physically abusive behavior, suggesting potential challenges in managing complex behavioral conditions.
Approximately 71% of residents have dementia, with 31% experiencing severe cognitive impairment. The facility also has a high percentage of wheelchair users, at 60%, and 23% of residents require significant assistance with activities of daily living. No worsened pressure ulcers were reported.
The rate of falls within the last 30 days was 7%, and 3% of residents experience daily physical restraints.
Vaccination Coverage
Lakeshore Care Centre has a high vaccination coverage, with 93% of residents vaccinated for influenza and 96% vaccinated for COVID-19.
Among health care workers, 35% have been vaccinated for influenza.