Introduction
Chartwell Crescent Gardens is located at 1222 King George Boulevard, Surrey, in the South Surrey neighborhood. The facility is situated near Crescent Park, a large park offering open spaces, trails, and natural scenery, providing a serene environment for residents.
The facility opened in 1997 and is operated by Chartwell Retirement Residences, a for-profit organization. Chartwell Crescent Gardens offers long-term care services regulated under the Community Care & Assisted Living Act.
Chartwell Crescent Gardens is co-located with an assisted living residence, allowing for a continuum of care for residents with varying levels of independence.
The average wait time for admission is approximately three months.
Contracted Services
Chartwell Crescent Gardens does not utilize contracted services for professional nursing services or non-regulated care aides. Housekeeping services and building maintenance are provided internally, with no external contractors used.
Food services are provided by the operator, and all meals are prepared and cooked on-site.
Beds
The facility has a total of 75 beds, of which 53 are publicly funded. Approximately 92% of the rooms are single occupancy, with 8% of rooms configured for double occupancy.
Resident Fees
Cable, telephone, and internet services are not included in the monthly resident fees. Residents may arrange these services privately if desired.
No extra fees were indicated by the facility for additional services.
Licensing & Incidents
There were no licensing complaints reported for Chartwell Crescent Gardens, and no substantiated complaints during the latest reporting period.
Regarding incidents, the facility reported nine falls with injury (12 per 100 beds), followed by one case of a missing or wandering person (1 per 100 beds), and two cases of aggressive behavior (3 per 100 beds). Families may wish to inquire about fall prevention strategies and safety protocols to ensure resident well-being.
Chartwell Crescent Gardens underwent one licensing inspection, which resulted in four infractions. The infractions were primarily related to staffing (two infractions), records and reporting (one infraction), and one related to licensing compliance. Families should remain vigilant by reviewing inspection reports and maintaining communication with the facility regarding these areas.
Resident Profile & Quality Indicators
The average age of residents at Chartwell Crescent Gardens is 88 years, with 59% of the population being female. Around 71% of residents are 85 years or older, and the average length of stay is about 1.8 years.
Approximately 14% of residents are diagnosed with depression, with 39% receiving depression medication. A total of 13% of residents take antipsychotic drugs without a diagnosis of psychosis, and 4% of residents have exhibited physically abusive behavior. These indicators suggest the importance of monitoring mental health and behavior management.
About 45% of residents have dementia, while 10% experience severe cognitive impairment, including severe dementia. The facility must cater to a significant portion of residents with cognitive impairments.
The facility reports that 43% of residents are taking nine or more medications. Falls within the last 30 days were reported in 18% of residents. Families may want to discuss medication management and fall prevention efforts with staff.
Approximately 50% of residents use wheelchairs, and 19% are dependent on assistance for daily living activities. Around 1% of residents have experienced worsened pressure ulcers, indicating the need for close attention to mobility and skin care.
Vaccination Coverage
At Chartwell Crescent Gardens, 93% of residents have been vaccinated for influenza, and 90% for COVID-19.