Introduction
AgeCare Royal City is located at 77 Jamieson Court in the neighborhood of New Westminster. The facility is near Sapperton Landing Park, which provides scenic walking paths along the Fraser River, and Queen’s Park, a large recreational area that features gardens and open spaces for visitors and residents to enjoy.
The facility opened in 1999 and is operated by AgeCare (Bloom Limited Partnership), a for-profit organization.
AgeCare Royal City is not co-located with an assisted living residence.
The average wait time for admission to the facility is approximately two months.
Contracted Services
AgeCare Royal City does not use contracted services for professional nursing services, housekeeping, or non-regulated services such as care aides. Plant and building maintenance are also managed internally.
Food services are provided by the facility operator, and meals are prepared and cooked on-site. This arrangement allows the facility to manage meal quality and adjust to resident dietary needs.
Beds
The facility has a total of 165 beds, of which 133 are publicly funded.
The room configuration includes 77% single-occupancy rooms, accounting for 127 beds, while 12% of the rooms (19 beds) are double occupancy.
Resident Fees
Cable and telephone services are not included in the monthly fees, but internet service is provided. Residents may need to arrange and pay for cable and telephone services independently.
No additional fees for personal services were noted.
Licensing & Incidents
AgeCare Royal City reported zero licensing complaints, and no substantiated complaints were noted.
In terms of incidents, the facility recorded nine cases of unexpected illness, seven expected deaths, three falls with injury, and one case of aggressive behavior. There was also one medication error with an adverse event. Families and caregivers may choose to engage actively with staff and participate in resident or family council meetings to stay informed and involved in resident care.
The facility had 22 licensing infractions, with the most frequent categories being staffing (seven infractions) and physical facility, equipment, and furnishings (four infractions). Families may consider regularly reviewing inspection reports and attending facility meetings to stay informed about ongoing improvements.
Resident Profile & Quality Indicators
The average age of residents at AgeCare Royal City is 85 years, with 62% of residents being female. Approximately 60% of residents are 85 years or older, and the average length of stay is around two years.
About 22% of residents are diagnosed with depression, and 31% of residents receive medication for depression. Nineteen percent of residents take antipsychotic drugs without a diagnosis of psychosis, and 7% exhibit physically abusive behavior. These indicators reflect the need for ongoing mental health and behavioral management.
Sixty-four percent of residents have dementia, and 18% have severe cognitive impairment, including severe dementia. These figures highlight the demand for specialized dementia care within the facility.
Approximately 34% of residents take nine or more medications, while 1% have visited the emergency room four or more times. This reflects a high level of medical complexity among the residents.
Fifty-six percent of residents use wheelchairs, and 23% are dependent on assistance with daily living activities. Additionally, 3% of residents have worsened pressure ulcers, emphasizing the need for continuous monitoring of skin health and mobility.
Fourteen percent of residents experienced a fall within the last 30 days, and 1% are under daily physical restraints. These statistics highlight the importance of fall prevention and careful management of resident safety.
Vaccination Coverage
At AgeCare Royal City, 82% of residents are vaccinated for influenza, and 84% are vaccinated for COVID-19.
Among health care workers, 30% are vaccinated for influenza.